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Trip: Internal and External Environments of Business Assignment
Thursday June 14 2018 10:19:26 AM
Date: from Jun 14, 2018 to Jun 14, 2018
Surf trip description:
According to the size, resources, competition and external business environment, company adopts rejects and postpones the innovation. In the third stage, the firm implements the innovation to achieve its objectives and better services. In the confirmation stage, the firm decides to continue or discontinue adoption of the innovation (Click now to avail our Do my Assignment services, 10 Years Experiences Experts. please do write to us on email@example.com). In the CRM adoption process, characteristics of organisational play an important role.
Size of the firm influences the decision of adoption of CRM due to risk management abilities, available resources and strong infrastructures. At the same time, lack of resources, high competition, financial difficulty and lack of professions are factors of organisations that influence negatively in adopting the CRM. Along with this, strategy of organisation also affects the adoption of CRM. Companies that have aggressive organisational strategy are more likely to adopt an innovation or innovative strategies in customer relationship management.
Firms adopted CRM for managing existing customers, increasing profits and acquiring new customers. At the same time, lack of understanding, high cost, premature adoption and lack of system application are the reason for non-adoption of CRM innovations. Along with this, organisational strategy, maturity of information system and product category is the factors that influence the CRM adoption process.
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Modified: Thursday June 14 2018 10:19:26 AM